Turkey’s largest second-hand platform letgo, in order to find a permanent and radical solution to consumer needs in the car category letgo oto+ developed a new business model named. letgo oto+, It makes it very easy and safe to buy and sell cars by offering a perfect end-to-end customer experience from digital to physical.
letgo facilitates the process of buying auto + cars
All cars in letgo oto + ‘s rich portfolio meet the consumers with 3 basic features that come as standard with the assurance of letgo oto +. First, all cars are sold transparently, with a TSE-approved expertise report and photos showing even the smallest details. Thus, no questions remain about the condition of the car.
Secondly, by providing a warranty of 12 months / 20 thousand km, the risks that may occur after the purchase are also secured. Finally, buyers can take advantage of the exchange within 14 days / 500 km without any reason.
Moreover, letgo oto + offers all these features for free. Also, solutions as well as value added services such as finance and insurance provided by those with partners all over Turkey, and delivered to the door is the answer to all your needs in car purchases by clearing facilities.
At letgo oto +, customers can choose the car they want from the rich car portfolio offered for sale via the letgo app or letgootoplus.com and buy them instantly with the assurance of letgo oto +. Stating that the letgo application is an online showroom open 24/7 with the statement “Our biggest showroom is our digital platform”. Onur Kavak, General Manager of letgo“We intend to bring all the services offered on the purchasing side entirely to online channels and to offer innovations that will make the car purchase as easy as buying a clothes online,” he said.
The first customer experience center opened in Maslak
letgo oto +, 1600 m in Istanbul Maslak Atatürk Oto Sanayi2The first customer experience center established in an area of“With Turkey’s largest 5 serves with its expertise department and showroom area with car lift capacity. letgo oto + is able to sell their cars safely, comfortably and quickly in a single center without losing the value of their cars; At the same time, it offers the opportunity to easily purchase cars with letgo assurance.
letgo auto + embrace the entire trading experience by responding to consumer needs
Expressing that they aim to make it easier and safer than ever before by solving all problems in car buying and selling with letgo auto + Onur Kavak, General Manager of letgo making evaluations about the sector “As of the end of 2020 there are 13 million cars registered in Turkey. On the other hand, 6.5 million second-hand vehicles were sold last year.
Based on these data, we can say that there are half the number of cars sold. On the other hand, the number of second-hand vehicles sold is 11 times more than first-hand vehicles. Turkey, a huge second hand market. Considering that the average age of over 13 cars in Turkey need the renewal of old vehicles. This will be effective in the growth of the market, ”he said.
Despite the size of the second-hand car market Turkey, which meet the needs of consumers in birebir and choose a platform that everyone has in common is not yet voicing Onur Kavak, He spoke as follows;
“It is necessary to understand the consumer needs in the car category and to offer solutions to eliminate them. letgo first entered the second hand market by launching the car category in 2017. Our main goal at that time was to observe the demand for the car category and to analyze the needs.
Millions of advertisements published on the platform in a very short time helped us to understand the magnitude of the need in the market and to see the difficulties experienced by the end user. As a result of our research with our regular users of our car category, we have seen that there are many problems in the used car market that consumers have yet to find solutions to, just like the used goods market.
It is no longer enough to just be a marketplace where trading can be done quickly. It is necessary to be a solution partner that eliminates the problems that may occur during and after the purchase and sale of a car and embraces the entire trading experience. “
“When called to mind the most from Turkey’s second-hand cars, and we want to be the preferred partner.”
After letgo oto +, nothing will be the same in the used car market expressing Onur Kavak, General Manager of letgo, letgo shared his goals regarding auto + as follows: “letgo oto + is the easiest and most reliable way to buy and sell cars. We want to be the most popular and preferred solution partner when it comes to second-hand cars by creating an end-to-end customer experience from our digital platform to the physical store.
in 2021 it will be to us by means of many cities in Turkey. Be wherever you would like it to offer an ease and confidence in the transparency of Turkey’s future, letgo car + car that I bought your eyes without even the need to see physically in a closed manner, without compromising your comfort at all, just a click to safely and easily taken, we will bring it to your door . Enjoy your car. “